Talk to a person
Talk to a person at GetHomeAuctionSites. Email hello@gethomeauctionsites.com and we reply within one working day. No call centre, no ticket number for a first enquiry.
When we are reachable
Business hours
9:00 to 17:00 Central Time, Monday to Friday, excluding US public holidays.
Reply time
One working day for an email, sooner for existing clients through the portal.
Where we work
Remotely, serving auction firms across the United States.
Billing and moving your current site
We already have a website with active lot listings. What happens to them?
Tell us your current site during onboarding and we review what is worth keeping: active lot pages, past sale results, and any pages ranking in search. We rebuild what matters into the new site and set up redirects from your old URLs so a bidder who bookmarked a listing, or a search result pointing at your old page, still lands somewhere useful.
Will we lose our search ranking when we move to the new site?
Proper redirects from old URLs to their new equivalents are the main protection against a ranking drop during a migration, and we set those up as part of onboarding. Beyond that, our 90+ PageSpeed guarantee and ongoing article program are aimed at improving visibility from where you started, not just preserving it.
What do I actually pay, and when?
You pay the monthly fee for the tier you choose up front: $127, $267 plus AI usage, or $647 a month. The $697 one-time build fee is invoiced only after your site is live and you are satisfied with it. Domain and hosting are inside the monthly figure.
How do I cancel, and how much notice do you need?
Email us and say you want to cancel. Your message must reach us at least 2 business days before your next invoice date, during business hours, which are 9:00 to 17:00 Central Time, Monday to Friday. A message sent outside those hours counts from the start of the next business day, so a weekend email does not give 2 business days of notice for an invoice due Monday or Tuesday. With valid notice, no further invoice is raised and your site runs to the end of the month you have paid for. With late notice, the next invoice is charged as normal and the cancellation takes effect at the end of that month.